1. Categories of Information Collected

Some information we collect is “Personal Information,” meaning information that could identify you as an individual. This may include a name, username, mailing address, e-mail address, date of birth, social security number, credit card information or telephone number. If you provide us with personal information about any other individual, you guarantee to us that you have that person’s consent to give us their information to be used in accordance with this Policy.

We collect different types of information, including:

• Information You Provide. We receive information from you when you: (i) create an account; (ii) request a demo or purchase services or subscriptions; (iii) contact us; (iv) submit content you create (from our Site, Advertising Methods, or otherwise); (v) participate in customer surveys or promotions; (vi) subscribe for email, text, or other messages; (vi) use our Site; or (vii) otherwise transmit information to us.

We may also receive information about you from sources assisting us with: (i) improving or analyzing our Site, business, records, or data; (ii) performing marketing and research services; or (iii) detecting fraud or theft. We may receive information from consumer reporting agencies or related service providers.

We also work with third-party service providers regarding our Site and analytics about browsing patterns to improve our Site and our Advertising Methods. Analytics services analyze information regarding your visits to our Site and may use cookies, web beacons, and other tracking mechanisms (as described below) to collect this information.

• Information collected by the Site. When you visit our Site or interact with us online, we may collect “Activity Data” through cookies, web beacons, and other similar or related technologies (collectively, “IT Resources”).

Activity Data we collect through these IT Resources includes internet protocol (IP) addresses, device characteristics (such as connection type, operating system, browser type, screen resolution), location information, user IDs, and your interactions with our Site and Advertising Methods, such as page visits, keyword searches, and products viewed. Activity Data may also include: (i) information about your device used to visit the Site (such as device model, operating system, unique device identifiers, and mobile network information); and (ii) how you use our Site and Advertising Methods, search terms, pages you visit on our Site and application performance information. While Activity Data does not generally identify or relate to you as an individual, we may associate this type of information with you as an individual and may also determine your general location from this information. We only share Personal Information for purposes identified in this Privacy Policy, but Activity Data collected on our Site could be used by others as part of Advertising Methods, some of whom may be able to associate such information with you based on other information they have collected independently of CADIS.

• Social Media. We may engage with customers through multiple Advertising Methods and social media services (e.g., Facebook, Instagram, and LinkedIn). If you contact us using one of our Advertising Methods, request customer service via social media or otherwise direct us to communicate with you via social media, we may contact you using direct messages or use other social media tools to interact with you. In such cases, your interactions with us are governed by this Policy as well as the privacy policy of the applicable social media platform. If you choose to access, link to, or log-in to our Site or Advertising Methods through a third-party social media service, you grant us permission to access and use the information that you post or store on the applicable social media service in accordance with the privacy policy of that service, and to store the user name and password you use to log-in to the applicable social media service. By accessing or logging into our Site or Advertising Methods via a social media service, any information you provide may also become accessible to that service, subject to that service’s privacy policy. We do not control, and are not responsible for, the privacy practices of such services. Please consult the privacy policy of such services for additional information.

• Other Information. We may collect information that does not identify you and is not associated with your Personal Information. We may also de-identify information so it no longer identifies you. We can aggregate and use such information to engage in marketing and other activities in a manner that does not use customers’ personal information and is outside the scope of this Policy.

2. Your Options

We provide several options regarding the collection, use, and disclosure of personal information:

• Email Opt-Out. You may unsubscribe to future promotional e-mail communications from a CADIS by clicking on the unsubscribe link provided in our e-mail communications. You may use the [email protected] email address linked below to opt-out or update certain preferences. Regardless of your decision to opt-out of promotional e-mail communications, we may still contact you to respond to an inquiry, regarding transactions and for transactional purposes (e.g., sales confirmations, subscriptions, product information, service/reminder notices and account maintenance).
• Disabling Cookies. You have options relating to how your device interacts with our Site and our Advertising Methods. You may choose to access our Site and our Advertising Methods without accepting certain IT Resources on your device(s), and you may opt-out or modify certain elements that are tailored specifically to you and served to you based upon your browsing history. If you choose to restrict those IT Resources, you can still access our Site and Advertising Methods, but may not be able to take full advantage of certain features. You may also manage third party tracking by turning off cookies or changing your browser settings.
• Location Information. When you visit our Site, they may collect general location information from your IP address and your specific location information (latitude and longitude) from your browser. You may opt-out of allowing our use of specific location information we obtain when you visit our Site on-line by selecting the option of not allowing us to use location information when prompted by your browser or by managing your browser settings. Note, such opt-outs and browser settings do not limit our ability to use your general location obtained via your IP address.

3. How We Use Your Information.

We use your information, consistent with this Policy and applicable laws, by: (i) fulfilling, delivering and communicating with you regarding requests for information and orders for subscriptions or services; (ii) processing credit card applications, payments, returns and other transactions; (iii) registering and servicing customer accounts, and providing customer service; (iv) conducting surveys, research and analytics; (v) alerting you to product, service and subscription information; (vi) helping us to improve and customize our products and services, Site, and Advertising Methods; (vii) to advertise our products and services to you’ (viii) protecting the security and integrity of our Site, Advertising Methods and overall business practices; (ix) as we may otherwise identify at the time of collection.

As part of this, we may: (i) combine certain Personal Information and non-personal information collected online and offline, including information collected from third parties; (ii) transfer or disclose such information to our affiliates; (iii) retain the information as needed to provide you products or services, manage subscriptions, comply with legal obligations, resolve disputes, and enforce agreements as necessary in our sole discretion; and (iv) combine the information we collect and maintain it across the business of CADIS, its affiliates, and our service providers.

4. How We Disclose Your Information.

We may share your information (including Personal Information) with the following types of third parties when consistent with this Policy and applicable laws:

• Third party businesses and service providers that assist with our business operations, such as shipping vendors, billing or other payment vendors, payment card processors, information technology services, customer service vendors, marketing and research vendors, and various companies that work with us to improve or provide our products and services and our data integrity including, data analytics. If a third-party business is performing business operations on our behalf, and you have an independent relationship with such third-party business, its use of your information may be governed by its independent relationship with you, and we are not responsible for such use.
• As we deem necessary in the event of a corporate sale, merger, reorganization, acquisition, insolvency, bankruptcy, or similar event.
• To comply with applicable law or reasonable request based upon governmental regulation, court order, subpoena, or similar related action.
• As we determine necessary to protect the rights, property or safety of CADIS, our customers, or others, to prevent harm or loss, or in connection with an investigation or suspected or actual fraud or other unlawful activity.
• As we may otherwise identify at the time of collection.

5. How to Update Your Information.

We offer several ways to access or update your information:

• If you have an account on our Site, you can log-in to your account on the applicable Site and update your information and communication preferences provided there. Some fields (such as password) can be Site specific and if you have more than one account with us or registered on more than one Site, you will need to update each account.
• You may contact customer service at [email protected] to request updates to your account.

Please note: (i) we may refuse requests that are unreasonably repetitive, require disproportionate efforts, risk the privacy of others, or that are impractical; (ii) after closing your account(s), or updating or deleting any of your information, we may retain residual copies on our servers and back-up systems to the extent permitted by law; (iii) closing or updating information relating to one CADIS account does not guarantee the closing or updating of a separate and different CADIS account. If you desire to close or update multiple CADIS accounts, please log-in to each specific account to do so, or please contact the applicable Customer Service department associated with each such account; and (iv) closing an account will not affect information we obtain from IT Resources. In our efforts to maintain accurate and complete information, we may utilize third party service providers to assist us in identifying and updating contact information.

6. Security.

We use multiple security measures to help protect Personal Information and the transactions we process. Our Site uses encryption technology to protect Personal Information. Customers’ accounts are password protected with restricted access. We use a variety of security measures to help protect Personal Information that we maintain. While no company can guarantee the security of your information, we use physical, administrative, and technical controls that are consistent with retail industry practices to mitigate such risks.

We retain Personal Information for several reasons, including: (i) for business purposes for as long as your account is active, if necessary to provide you with our products and services, and for the other purposes we use your information as described above; and (ii) as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may also retain archived copies of your information for a reasonable period. Please note that information managed by third party organizations may also be subject to their own retention practices.

7. Children.

Our Site is a “general audience” website and is not directed toward children under the age of 13. We do not knowingly collect Personal Information from children under the age of 13. If you are a parent or guardian and think we have information about your child who is under the age of 13, please let us know by contacting us at [email protected].

8. Third Party Links.

Our Site and Advertising Methods may link to other websites that we do not control. You may visit our Site through a link or a banner advertisement on another site. In such cases, the site you linked from may collect information from you. These other sites are governed by their own policies which you should review to understand how they collect and use your information. We are not responsible for the privacy practices of third-party sites.

9. Updates.

We may update and revise this Policy over time. Please frequently check this Policy for updates or revisions. If we make a material change to how we use your information that materially adversely affects your rights, we will provide advance notice including by posting the proposed change on the Site at least 30 days in advance. We encourage you to keep the email and other addresses you provide to us current so that you may receive any additional notices we send to you regarding material changes to this Privacy Policy. If you do not agree to the changes and do not wish to be bound by such changes, you should stop using the Site, and if you are a registered user, you may cancel your account with us within the thirty (30) day period. Otherwise, the changes will take effect after thirty (30) days or upon the effective date, whichever is later.

10. State-Specific Notices.

1. Residents of California, Colorado, Connecticut, Utah or Virginia.

If you are a California, Colorado, Connecticut, Utah, or Virginia resident you may exercise certain additional rights regarding your Personal Information.

• Access, Correction and Deletion Requests:

You may request a copy of: (1) the categories of Personal Information we collected about you; (2) the categories of sources from which the Personal Information is collected; (3) the business or commercial purpose for collecting the Personal Information; (4) the categories of third parties with whom we shared Personal Information, and the categories of Personal Information shared; and (5) the specific pieces of your Personal Information that we have collected, used, disclosed, or sold.

You may also request that we correct your Personal Information if it is inaccurate, or delete your Personal Information. Note that deletion requests are subject to certain limitations, for example, we may retain Personal Information as permitted by law, such as for tax or other record keeping purposes, to maintain an active account, to process transactions and facilitate customer requests, and for certain other internal business purposes described above.

To request a copy of Personal Information we have collected about you, or to request that your information be corrected or deleted, please submit your request here by contacting us at [email protected]. You may authorize another person (your “agent”) to submit a request on your behalf the same way. Shortly after you (or your agent) submit a request, we will check our records for matching information and contact you (from the email address provided during submission of your request) with instructions on how to verify the request before we fulfill it. We attempt to complete requests as soon as reasonably practicable and consistent with applicable laws.

Before submitting any request, please note the following important information:

You may access much of your Personal Information if you have an online account with us by logging in to the Site and visiting your account page.

You may also correct some of your Personal Information (as described above in this policy) if you have an online account with us by logging in to the Site and visiting your account page.

If you are submitting a deletion request, your account will be permanently terminated and personal information on that account will be deleted consistent with applicable laws. Once your deletion request is processed you will lose the ability to log into our Site. To the extent we can link the information in your request to our marketing programs (e.g., email and text subscriptions), we will remove you from those programs, but depending on how you enrolled in those programs you may need to separately opt-out of them as described above. If your account is deleted, you will be able to open a new account in the future, but you will not be able to tie the new account to any past transactions.

• Opt-Out Requests:

At any time you may opt out of: (i) any sharing of your personal information to a third party (excluding service providers or other exceptions permitted by law); (ii) any third-party targeted advertising (i.e., cross-context behavioral advertising); and (iii) any use of sensitive personal information (such as precise geo-location or financial information) except for the purposes it was collected and as otherwise permitted by law. Specifically with respect to your Personal Information as described above:

Identifying information, Activity Data and/or transaction information may be shared with consumer brands, advertising businesses and other third parties through targeting cookies, pixels or other similar technologies and data extracts (as described above). Under certain states’ privacy laws, you may be entitled to opt-out of these and other activities (some of which are referred to as a “Do Not Sell” right). You may opt-out of the following: (i) any selling or sharing of your personal information to a third party (excluding service providers or other exceptions permitted by law); (ii) any third-party targeted advertising (i.e., cross-context behavioral advertising); and (iii) any use of sensitive personal information (such as precise geo-location or financial information) except for the purposes it was collected and as otherwise permitted by law.

Privacy laws may provide you with other opt-out rights that are not applicable to us. We do not engage in impactful profiling activities with respect to our customers.

We may not discriminate against any customer for exercising their privacy rights, including those provided by the applicable privacy laws. Please note that we may otherwise continue to share your Personal Information with our affiliates and service providers, and as otherwise directed by you, for the purposes described in our Privacy Policy.

If we deny a privacy request, you may appeal the decision to us at [email protected]. To the extent possible, please describe the basis for your appeal. We will endeavor to provide a prompt response.

2. Residents of California.

The additional disclosures in this Section are provided for California residents.

• For Consumers.

In at least the past twelve months, we have collected the categories of personal information described above in this Policy, which includes: (1) identifiers such as name, email address, IP address, postal address and phone number, such as if you visit our Site, create an account or make a purchase; (2) commercial information such as your purchase history; (3) internet activity regarding your interaction with our Site such as pages visited, product searches, browser type, browser language and other information collected automatically; (4) geolocation data including location enabled services such as WiFi; and (5) sensitive personal information such as your account credentials for our Site, and financial information you provide to make a purchase.

For more information about these categories of personal information, please see the sections in this Policy entitled “Categories of Information Collected,” “Your Options,” “How We Use Your Information,” and “How We Disclose Your Information.”

Do Not Track (DNT) is a privacy preference you can set in most browsers but there is no standard interpretation or practice for responding to DNT signals, and we therefore handle all information consistent with this policy. As described above, we do endeavor support browser GPC signals, offer manual cookie opt-out for third party targeting cookies, and you can also opt-out of third-party data extracts by submitting an opt-out request.

You have the right to request information from us regarding the way we share certain categories of your Personal Information with third parties, for the third parties’ direct marketing purposes. California law provides you with the right to submit a request to us at our designated address and receive the following information: (1) The categories of Personal Information we disclosed to third parties for the third parties’ direct marketing purposes during the preceding calendar year; (2) The names and addresses of third parties that received such information; and (3) If the nature of a third party’s business cannot be reasonably determined from the third party’s name, examples of the products or services marketed. You are entitled to receive a copy of this information in a standardized format and the information will not be specific to you individually. You are entitled to receive a copy of this information in a standardized format and the information will not be specific to you individually. CADIS designated email address for such a request is [email protected].

As stated above, our Site, our social media presence, our applications, and our other digital properties (collectively, our “Websites”) are “general audience” websites and not directed toward children. Certain areas of our Websites may contain interactive features that allow registered users to post content or information on or to our Websites (the “Interactive Services”). If any of our Interactive Services are either: (1) directed toward California residents under the age of eighteen (18); or (2) if CADIS has actual knowledge that a registered user of the Interactive Services is a California resident under the age of eighteen (18), CADIS will permit such registered user to remove (if applicable) or request that CADIS remove or anonymize such content or information as posted by the registered user, to the extent required by California Business and Professions Code § 22581.

If you are under the age of eighteen (18) and would like to request the removal or anonymization of content or information you have posted on or to our Websites, please send your request to [email protected].

• For Non-Consumers.

California privacy rights apply to all individuals (not just consumers), including job applicants, current and former employees, contractors, and business partners. Due to the nature of these relationships, the collection and use of personal information can vary, but in general, in addition to the disclosures above:

Job applicants may provide us with personal information as part of an employment application and review process that includes the applicant’s contact information, education, and employment history, resume and cover letter. We do not use this information for any purpose other than to evaluate the individual for employment with us and manage our careers program. Job applicants may provide additional information for routine background checks to a third-party provider of such services, under specific privacy terms and consents that will be provided at the time of collection. Employees receive disclosures during and after onboarding that provide additional details regarding our employee privacy practices.

We collect contact information and other personal information reasonably necessary to engage and work with contractors and business partners during a business relationship.

All such individuals who are California residents can request additional information about our privacy practices with respect to their information, as well as make the access, deletion, correction and opt-out requests as described above, by submitting the form available here or by contacting us at [email protected]. Please provide sufficient information for us to identify you and be aware that we may employ a more extensive authentication process to verify your identity. If you have any questions about the notices or rights above, or CADIS privacy practices, please contact us at [email protected].

3. Residents of Colorado, Connecticut, and Virginia

We provide additional disclosures in this Section for residents of Colorado, Connecticut, and Virginia. If we deny a rights request that you submit as provided above, and after you appeal the denial you are unsatisfied with our response, you may raise your concerns with your state’s Office of the Attorney General.

4. Residents of Nevada

For Nevada residents, please note that we do not sell personal information as defined by Nevada law (Nevada Revised Statutes, Chapter 603A, Section 1.6). You can submit a request to us at [email protected] regarding the sale of such information.

11. International Data Transfers and Use.

Our Site is controlled and operated by us from the United States and is not intended to subject us to the laws or jurisdiction of any country or territory other than those of the United States. Any information you provide through use of the Site may be stored and processed, transferred between, and accessed from the United States and other countries which may not guarantee the same level of protection of Personal Information as the one in which you reside. However, we will handle your Personal Information in accordance with this Privacy Policy regardless of where your Personal Information is stored or accessed.